Returns & Exchanges
At Warner Music, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items in their original, unopened condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring that vinyl records and media are securely protected to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your return parcel.
Ship and Track
Drop off your package at the designated carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing